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Diversity and Inclusion - Cultural Diversity

Course Code: B23V5R7.4

Overview:

America's business environment is an ever-changing mosaic of different races, ages, genders, ethnic groups, religions, and lifestyles. This diversity poses significant challenges and opportunities for the workplace. Today's companies must find ways to make all these pieces fit together and must foster work environments free of harassment and discrimination for all their employees.

This course provides an overview of cultural diversity in the workplace. The world seems to be getting smaller and smaller. Job transfers, immigration, and changes in economic and political conditions as well as technology are just a few of the reasons we see so many cultural differences in today's workplace.

In our "global village," we all need to grow to appreciate the distinctions that make each culture unique yet understand our connectedness. We will all need a great deal of knowledge, flexibility, and sensitivity if we are to communicate effectively with our customers and coworkers. This course discusses the concepts of culture and values and how they relate to your workplace.

Objectives:

• Explain why it is important to recognize and value cultural differences.
• Distinguish cultural differences between the United States and other countries.
• Describe the contrasting ways different cultures define values.
• Recognize the influence different cultures have on workplace etiquette.
• Practice recognizing cultural differences to avoid offending others.

If you want to purchase over 50 seats to this course please contact us for special discount pricing.

Price: $20.00