America's business environment is an ever-changing mosaic of different races, ages, genders, ethnic
groups, religions, and lifestyles. This diversity poses significant challenges and opportunities for
the workplace. Today's companies must find ways to make all these pieces fit together and must foster
work environments free of harassment and discrimination for all their employees.
The way we communicate, whether by words or actions, is a powerful force in shaping our relationships with others. Language can unite and inspire, but so too can it divide and offend. This course focuses on how we communicate with others in the workplace and how we can take responsibility for using language with sensitivity toward others.
