Table of Contents

Compliance Training

• AML Compliance for Tellers
• AML Compliance for Money Transmitters
• AML Compliance for Money Transmitters (Spanish)
• Customer Information Regulations (Payday Advance)
• Fair Debt Collection & Unfair Practices (Payday Advance)
• AML Compliance for Managers
• AML Compliance for Tellers (Spanish)
• Lending Regulations (Payday Advance)
• Sexual Harassment
• Sexual Harassment for Supervisors

Job Skills Training

• Behavioral Assessments
• Cash Drawer Balancing
• Check Cashing
• Counterfeiting & Forgery
• Cross Selling
• Customer Service
• Ethics
• Frauds and Scams
• History of Pawn
• Money Handling
• Pawn 101
• RiskCheck
• Robberies

Customer Information Regulations (PayDay Advance)

Course Code: 03F1R5.1

Overview:

This course provides a working knowledge of the Bank Secrecy Act (BSA), Customer Identification Program (CIP), GLB Privacy, and pretext calling as it relates to identify theft. It covers various currency-reporting requirements and rules regarding customer identity verification, and also reviews the importance of protecting customer privacy.

Duration: 1-1/2 hours

Objectives:

• Recognize the underlying purpose and key terms of the Bank Secrecy Act.
• Verify the identity of customers as required by Customer Identification Program (CIP) requirements.
• Appreciate the driving forces behind Privacy regulation.
• Understand and apply key Privacy terms and concepts.
• Spot the telltale signs of pretext calling and identity theft.

If you want to purchase over 50 seats to this course please contact us for special discount pricing.

Price: $40.00