Pawn 101
Course Code: 02P2R2
Overview:
Introducing a new course Pawn 101, an online course
which will provide basic knowledge of the pawn industry
and an overview of the roles and responsibilities of
a new Pawn employee. Pawn 101 courses are provided
through a partnership with NPA, Online Training Technology
(OTT) and Jerry Whitehead of Pawnshop Consulting Group.
Duration: 1 hour
Objectives:
- Customer Service.
- Store Policies & Procedures which include computer functions.
- Cash Handling & Drawer Balancing.
- Sales & Layaways which includes negotiating the sales price.
- Loans includes basic requirements for a loan.
- Describing & Testing Merchandise includes general guidelines
for hard goods, guns, & jewelry.
- Loan Negotiation.
- Redemption & Renewal.
If you want to purchase over 50 seats to this course please contact
us for special discount pricing.
Price: $20.00
|
